Business operating system. Goals, meetings and a daily brief in one place.
A business operating system for owner-led companies: goals, scorecards and meeting agendas in one home, with a daily brief on what changed in your numbers, your market and your reviews.
Free 20-minute video call. No pitch. Nothing gets quoted unless it can return 300% in the first year.
What it looks like. Example, built in your own tools.
- Booked sales are 6% ahead of this week's goal
- Two action items from Monday's meeting are open
- A competitor raised prices on its service planSuggested: hold your price and say so in quotes this week
- One new 3-star review needs a reply today
What does Business Operating System from Black Glove cost?
Builds start at $5,000. Business Operating System can be built on its own or with one or two other systems, for owner-led service businesses doing about $1M or more a year, from home services, construction, landscaping, cleaning, moving and logistics to distribution, manufacturing, restaurants, repair shops, agencies and business services across North and South Carolina, inside the tools they already use. Price, scope and timeline are fixed in writing before work starts.
Goals live in one place, numbers in another and decisions in someone's inbox.
The weekly meeting turns into a status report, and news about a competitor reaches you from a customer.
- Puts goals, scorecards and meeting notes in one home your leaders open every day
- Sends each leader a short daily brief: what changed, what is late and what needs a decision
- Watches competitors, industry news and your online reviews, and adds what matters to the brief
- Builds meeting agendas from the numbers and follows up on action items
- Sets up AI assistants for planning and drafting on a business plan you own
What you get
- Goals and scorecard agreed with your leadership team
- A leadership home built in your own workspace
- The daily brief and market watch set up and tested
- A written guide for running the week with it
What we measure
- Goals on track each week
- Action items closed on time
- Owner hours spent chasing status
Works with
Google Workspace, Microsoft 365, Notion, Slack, HubSpot, QuickBooks, Google Business Profile, Claude for Work, ChatGPT Business
Find out what you're leaving on the table.
Twenty minutes. We trace how a lead and the work move through your business and show you where the money leaks. No slides. No pitch.
- 20minon a private video call
- $0no cost and no pitch
- 1written summary to keep
If a build makes sense, you get a fixed quote in writing. If not, you leave with the advice anyway.
Request received.
Pick a time for your free 20-minute call.
Eastern time. 20 minutes on video.
You're booked.
Your calendar invite and video link come by email.
Preview of the booking step. The live calendar connects here.
Questions about Business Operating System.
We already run EOS or a similar system. Does this replace it?
No. We build around the meeting rhythm you already use and make it easier to run. If you don't have one yet, we set up a simple weekly rhythm with you.
What goes into the daily brief?
What changed overnight in your sales, jobs and cash, anything late, new reviews, and moves by the competitors you choose to watch. Each item says what to do about it.
What does it cost?
Builds start at $5,000. Business Operating System can be built on its own or with one or two other systems, and your exact price is fixed in writing before we start. The free price guide shows the full ranges.
How long does Business Operating System take?
Your quote sets a fixed timeline before work starts. You get a written update every week until it is live.
Which tools does it work with?
Google Workspace, Microsoft 365, Notion, Slack, HubSpot, QuickBooks, Google Business Profile, Claude for Work, ChatGPT Business. If you use something else, we confirm fit before you pay for a build.
What do you need from my team to set it up?
Admin access to the tools involved, a couple of hours to map the business and about an hour a week during the build. We do the setup.
Can we see it working before customers do?
Yes. You approve every message, rule and handoff in a test run before anything goes live, and you can change them any time after.