B2B customer portal. Trade accounts and repeat buyers order and find answers without calling.
A B2B customer portal for trade accounts and repeat buyers: a private login with their own prices, quick reorders, order status, guides and spec sheets, connected to the ERP and store you already run.
Free 20-minute video call. No pitch. Nothing gets quoted unless it can return 300% in the first year.
What it looks like. Example, built in your own tools.
What does B2B Customer Portal from Black Glove cost?
Builds start at $5,000. B2B Customer Portal can be built on its own or with one or two other systems, for owner-led service businesses doing about $1M or more a year, from home services, construction, landscaping, cleaning, moving and logistics to distribution, manufacturing, restaurants, repair shops, agencies and business services across North and South Carolina, inside the tools they already use. Price, scope and timeline are fixed in writing before work starts.
Trade accounts call for the same things every week.
A price list, a spec sheet, where an order is or the same reorder as last month, and your team stops real work to answer.
- Gives approved accounts a private login to order and reorder
- Shows each account its own prices and terms
- Holds guides, spec sheets and care instructions in one place
- Answers order status and routine questions without a phone call
- Connects to your inventory, ERP and accounting system
What you get
- A private store or resource hub in your name
- Account rules for who sees which prices
- Your guides and documents loaded and organized
- Handoffs to your team for anything that needs a person
What we measure
- Orders placed without a phone call
- Repeat order rate
- Hours spent answering account questions
Works with
Shopify B2B, BigCommerce, WooCommerce, NetSuite, Acumatica, QuickBooks, HubSpot, Google Drive
Find out what you're leaving on the table.
Twenty minutes. We trace how a lead and the work move through your business and show you where the money leaks. No slides. No pitch.
- 20minon a private video call
- $0no cost and no pitch
- 1written summary to keep
If a build makes sense, you get a fixed quote in writing. If not, you leave with the advice anyway.
Request received.
Pick a time for your free 20-minute call.
Eastern time. 20 minutes on video.
You're booked.
Your calendar invite and video link come by email.
Preview of the booking step. The live calendar connects here.
Questions about B2B Customer Portal.
Can different accounts see different prices?
Yes. Each account sees its own price level and terms, set by you and pulled from the pricing you already keep.
Do we need a new store platform?
Not usually. If you already sell online, we build on that. If you don't, we recommend a simple platform and the account is yours.
What does it cost?
Builds start at $5,000. B2B Customer Portal can be built on its own or with one or two other systems, and your exact price is fixed in writing before we start. The free price guide shows the full ranges.
How long does B2B Customer Portal take?
Your quote sets a fixed timeline before work starts. You get a written update every week until it is live.
Which tools does it work with?
Shopify B2B, BigCommerce, WooCommerce, NetSuite, Acumatica, QuickBooks, HubSpot, Google Drive. If you use something else, we confirm fit before you pay for a build.
What do you need from my team to set it up?
Admin access to the tools involved, a couple of hours to map the business and about an hour a week during the build. We do the setup.
Can we see it working before customers do?
Yes. You approve every message, rule and handoff in a test run before anything goes live, and you can change them any time after.