Stop being the answer to every question.
An AI knowledge base for your company: price sheets, policies, specs and how-tos in one library your team can search or ask, with the source on every answer.
Free 20-minute video call. No pitch. Nothing gets quoted unless it can return 300% in the first year.
What it looks like. Example, built in your own tools.
- Is a capacitor covered on a unit we installed two years ago?
- Yes. Parts are covered for 10 years and labor for 1 year on installs. Labor on this one would be billed.Source: Warranty policy, section 2
What does Knowledge Library from Black Glove cost?
Builds start at $5,000. Knowledge Library can be built on its own or with one or two other systems, for owner-led service businesses doing about $1M or more a year, from home services, construction, landscaping, cleaning, moving and logistics to distribution and showrooms, repair shops, agencies and business services across North and South Carolina, inside the tools they already use. Price, scope and timeline are fixed in writing before work starts.
What your company knows lives in the owner's head, old texts and a dozen folders.
Every question lands on the same two people.
- Gathers price sheets, policies, specs and past project notes into one library
- Organizes it so anyone can find the right page
- Answers questions in plain words, with the source on every answer
- Flags pages that are out of date or contradict each other
- Stays in your own Google Drive, Microsoft 365 or Notion
What you get
- A library structure agreed with your team
- Your existing documents cleaned up and loaded
- An assistant set up to answer from the library
- A written guide for keeping it current
What we measure
- Questions the owner no longer answers
- Time to find a price or policy
- Pages out of date
Works with
Google Drive, Microsoft 365 and SharePoint, Notion, Claude for Work, ChatGPT Business
Find out what you're leaving on the table.
Twenty minutes. We trace how a lead and the work move through your business and show you where the money leaks. No slides. No pitch.
- You walk us through how leads come in and who handles them.
- We name the one or two leaks costing you the most.
- If a build makes sense, you get a fixed quote in writing. If not, you leave with the advice anyway.
Knowledge Library, answered.
Where does the library live?
In your own Google Drive, Microsoft 365 or Notion account. We never host or store your documents.
What if our documents are a mess?
That is normal. Cleaning up and filling the gaps is part of the build, and your team signs off on anything we rewrite.
What does it cost?
Builds start at $5,000. Knowledge Library can be built on its own or with one or two other systems, and your exact price is fixed in writing before we start. The free price guide shows the full ranges.
How long does Knowledge Library take?
Your quote sets a fixed timeline before work starts. You get a written update every week until it is live.
Which tools does it work with?
Google Drive, Microsoft 365 and SharePoint, Notion, Claude for Work, ChatGPT Business. If you use something else, we confirm fit before you pay for a build.
What do you need from my team to set it up?
Admin access to the tools involved, a couple of hours to map the business and about an hour a week during the build. We do the setup.
Can we see it working before customers do?
Yes. You approve every message, rule and handoff in a test run before anything goes live, and you can change them any time after.