Black Glove builds AI into the tools North Carolina service businesses already run, from HVAC shops in Raleigh to roofers in Wilmington and remodelers in Asheville. We are based in Charlotte. Firms everywhere else in the state work with us by video, inside the software they already use, on the same fixed prices and written terms.
Free video call. Nothing gets quoted unless it can return 300% in the first year.
North Carolina reached about 11.2 million people in July 2025 and led the nation in growth from 2024 to 2025, with roughly 84,000 people moving in from other states. The Piedmont carries most of that weight. Charlotte is the second-largest banking center in the country, home to Bank of America and Truist. The Triangle has Research Triangle Park, about 7,000 acres and more than 300 companies, and nearby Franklin and Johnston counties grew 17 and 15 percent from 2020 to 2024. The Triad hosts High Point Market every April and October.
East and west of the Piedmont, different engines run. Fort Bragg sits on the outskirts of Fayetteville with more than 52,000 military personnel. On the coast, Brunswick County was the fastest-growing county in the state from 2020 to 2024, and New Hanover set a visitor spending record in 2025. The mountains are still rebuilding from Hurricane Helene, which caused more than $59.6 billion in damage in 2024, the costliest disaster in state history. Even so, Buncombe County remained the third-largest visitor economy in the state, behind Mecklenburg and Wake.
Our home base. Paid builds here include kickoff and training on site, across 28 NC towns and neighborhoods in the metro.
Charlotte and its towns →The Triangle keeps adding households faster than most of the country, and every new driveway in Wake, Durham and Orange counties eventually needs an AC tune-up, a lawn crew or a moving truck. Our builds put AI inside the software Triangle service owners already pay for, so calls coming off I-40 and I-540 get answered, quoted and booked before a competitor calls back.
AI in Raleigh and Durham →The Triad was built on furniture, textiles and tobacco, and the trucks, warehouses and showrooms those industries left behind still drive its service economy. From High Point showrooms to fleets running I-40 and I-85, owners in Greensboro and Winston-Salem carry heavy paperwork and uneven demand. We build AI into the systems they already run, so fewer orders, bids and calls fall through.
AI in Greensboro and Winston-Salem →Fayetteville's service economy moves to the rhythm of Fort Bragg, home to more than 52,000 military personnel. Orders arrive, families relocate, rentals turn over and storms roll up the Cape Fear. Owners in Cumberland and Hoke counties juggle short-notice jobs and customers who may be calling from another state. Black Glove wires AI into the tools those owners already use so the calls stop slipping away.
AI in Fayetteville →Asheville's service economy runs on two engines right now: visitors who spent about $2.6 billion in Buncombe County in 2025, and homeowners still repairing what Hurricane Helene broke in September 2024. Our team puts AI to work inside the software Asheville, Hendersonville and Black Mountain firms already use, so calls get answered and estimates get chased while crews are out on jobs.
AI in Asheville →Wilmington is now a three-county metro of roughly 493,000 people. Brunswick County is the fastest-growing county in North Carolina, and visitors to New Hanover spent a record $1.2 billion in 2025. Black Glove builds AI into the systems Wilmington, Leland and Hampstead service companies already run, so new-resident inquiries and beach-season calls get a reply before a competitor picks up.
AI in Wilmington →A 14-truck HVAC company in Greensboro. An example, worked step by step.
The heat pump share comes from federal energy survey data; quote volume, price and close rates are example inputs for a shop this size, and a call would use yours.
More than 40 percent of North Carolina homes heat with a heat pump, according to federal energy survey data, so one unit carries a house through humid coastal summers and Piedmont cold snaps alike. That gives HVAC firms a year-round call cycle with two peaks. Money slips on maintenance agreements that never renew and replacement quotes that go quiet after the first estimate. Quote Follow-Up and Speed to Lead close both gaps.
AI for HVAC →About 84,000 people moved to North Carolina from other states between 2024 and 2025, more than any other state. Each of those households needed a truck, a crew or both, whether the destination was a Charlotte apartment, a Triangle townhome or a new Leland subdivision. Movers compete on how fast a clear price lands, and a request that sits overnight can go cold. Speed to Lead and Online Booking keep those requests from cooling off overnight.
AI for Moving →Storm work reaches North Carolina from both directions. Florence soaked the coast in 2018, and Helene's flooding and wind in 2024 became the costliest disaster the state has recorded. Between big storms, roofers work the steady replacement cycle of a growing housing stock. Money slips when inspection requests pile up after a storm and the follow-up on each estimate falls apart. Quote Follow-Up and Customer Documentation keep each claim-driven job moving.
AI for Roofing →Every engagement starts with a free video call. If a build makes sense, we put the price, scope and timeline in writing, then do the work by video and screen share inside your own accounts. Nothing is hosted or stored on our side. Firms inside the Charlotte metro on a paid build get an in-person kickoff and training, and every other North Carolina firm works with us fully on video. The price and terms are the same in Boone, Fayetteville or Wilmington as they are in Charlotte.
Twenty minutes. We trace how a lead and the work move through your business and show you where the money leaks. No slides. No pitch.
We work with service businesses in Charlotte and its North Carolina towns, Raleigh and Durham, Greensboro and Winston-Salem, Fayetteville, Asheville and Wilmington, plus firms elsewhere in the state that fit the work. Outside the Charlotte metro, everything runs by video and screen share inside your own accounts, and nobody comes on site.
No. In-person kickoff and training happen only for paid builds inside the Charlotte metro. A firm in Raleigh, Durham, Greensboro or Winston-Salem gets the same build by video and screen share, with training done on screen with your team. The systems live in your accounts either way, so the work itself does not depend on location.
Sometimes. If rebuild work is steady and calls or estimates are slipping through the cracks, Quote Follow-Up and Customer Documentation are often the right start. We never propose anything that cannot return four times its price in the first year, so if the numbers do not hold up for your shop, we will say so on the first call.
Yes. A firm running crews in both the Triangle and the Triad, or in Wilmington and Brunswick County, can route leads by service area and keep one set of follow-up rules. Because everything lives in your own software, adding a branch later is usually a matter of new routing rules rather than a new system.
We plan for the surge before June 1. That usually means storm-week replies with honest timelines, a Speed to Lead setup that separates emergency calls from routine ones, and Customer Documentation for the photos insurance work requires. Building it during the quieter months means the system has been tested before the first storm forms.
