Most of our work comes from Grand Strand property managers. Can Online Booking handle turnovers unit by unit?
Yes. We can set it up so a manager picks the building, unit, checkout time and service type, then sees only the crew slots that actually fit. Confirmations and changes go to your schedule automatically, and the manager gets a text when the unit is ready, which cuts most of the back-and-forth calls in July.
Black Glove is in Charlotte. How do you run a build for a Conway or North Myrtle Beach company without coming here?
We are based in Charlotte and handle all Grand Strand work remotely. The first step is a no-cost consultation over video, and if a build fits, we set it up by screen share inside the accounts you already pay for. No one travels to your shop, and everything we build stays in your accounts, under your logins.
After a storm like Ian, can AI help sort the flood of roof and damage requests?
It can take the first pass. Speed to Lead answers every inquiry, collects the address, photos and a short description of the damage, and flags the urgent ones, such as active leaks or a tree on the house. Your estimators then work through a ranked list rather than returning calls in the order they happened to arrive.
A lot of our customers are retirees who moved here recently. Will they use automated texts and booking?
Many will, and nobody is forced to. We write messages in plain language and in your company's voice, keep booking to a few taps, and make sure a real person on your team is always one reply away. Customers who would rather call still reach your office the way they always have.
Can we get through Bike Week and Sun Fun season without hiring extra office staff?
That is a common reason Strand firms look at AI. The Customer Service Assistant answers routine status and pricing questions around the clock, and Back-Office Automation handles confirmations, invoices and job updates. Your office staff then spend the busiest weeks on the calls that need a person, rather than on repeat questions.
What does it cost?
Builds start at $5,000. Your price depends on how many systems you need and how many tools they connect to, and it is fixed in writing before we start. The free price guide shows the full ranges.